
Multitouch app how to#
Depending on the business and the customer funnel in question, a variety of approaches exist when it comes to deciding how to assign weightages to each channel interaction in the customer journey. While building and executing on the actual framework, there are a few considerations that will help ensure your best efforts. It’s always sound practice to evaluate how important MTA is to your overall strategy and if the time, effort and trade-off to develop your framework is worth forsaking another project instead. As in a ball game, a channel’s indirect assistance in driving conversions, and thereby its true impact, should be given importance in budget allocation while scaling UA efforts. Judging a channel’s value purely based on an end conversion can show it in poor light, especially if it has a healthy interaction with the prospective customer at earlier stages of the funnel. The major driver to set up a MTA framework and evaluate channel contribution in a portfolio is to validate their assistance towards an end conversion.

The third, and the one form of MTA that I will elaborate on, would be attribution across a portfolio of different digital channels. Secondly, to clear attribution across multiple screens such as laptops, desktops, mobile phones, tablets etc. Firstly, applying itself to reconciling online efforts with their offline impact or, inversely, offline advertising translated into an online impact. Multitouch attribution (MTA) has many forms, with a clear top 3 use cases across industries. Given individual channel platform limitations for audience exclusion based on factors beyond defined final conversions, and the lack of sophisticated audience exclusion technologies afforded to small-medium startups, there is a large overlap where the same prospective customers are reached multiple times through various channels. Smart marketers must balance their portfolio with impactful channels, quickly killing off experimental channels that don’t deliver value to their overall digital efforts. In the ever-challenging world of scaling user acquisition and growing marketing budgets with ROAS-led vision, the validity of media channels outside of the duopoly and their persistence in future marketing mix strategy is often called to question in favor of good unit economics.


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